Your questions answered
We’re often asked similar questions about our centre, so we’ve included some popular ones here. If you don’t see your question answered, please feel free to call us in Newport on (02) 9979 6691.
About your child
Can you follow the same routine we follow at home?
We know how important it is to support families, so we’ll do our best to incorporate your home routine into your child’s day at our centre.
What do I need to pack for my child’s day?
We provide sunscreen and linen (Early Learning Centre), so you only need to pack nappies, a change of clothes, a hat and a favourite teddy.
Do you provide meals?
Yes, we provide all meals including a nutritious breakfast, a hot lunch, morning and afternoon tea and a late snack. Check our yummy menus.
Can you help with toilet training?
Yes, we’re more than happy to help your child through toilet training – you’ll find your child transitions quite quickly as they’re keen to join their friends who are out of nappies and into big kid undies!
About the centre
Where are we?
Newport Kindergarten is at 7 Queens Parade West Newport
Do you have an open door policy?
We encourage parents to visit at any time. We are proud of the consistently high quality care that we provide and we’d love you to come and see how we’re helping your child develop.
What security measures do you have?
We take security seriously. Only authorised carers can pick up children from the centre, we have a double gate system, a secure keypad protected entrance and all parents are required to sign their child in and out each day.
Is there parking?
You’ll find plenty of parking in Queens Parade West, but this should be used only for drop off and pick-ups.
What are your opening hours?
Our opening hours are 7am-6.30pm, Monday to Friday, 52 weeks of the year. We are closed on all NSW public holidays.
Who is the centre’s Authorised Provider?
Our centre is owned and managed by Lisa Mobbs, who can be contacted on her mobile 0432 480 036 or via our contact form.
Waiting lists, fees and benefits
How do I join your waiting list?
To add your child’s name to our waiting list, please feel free to contact Ally on (02) (02) 9979 6691, or go to the Enrol page. If you need assistance, please get in touch and we will guide you through the process.
Is there a fee to join the waiting list?
No, there’s no fee to put your child’s name on the waiting list. Only when your child’s place is confirmed will you be asked to pay a booking fee of $200 per booked day to secure your child’s enrolment.
Please note: Your booking fee will be forfeited if you cancel your child’s place before starting.
How do I claim Child Care Benefit?
Every Australian resident is entitled to Child Care Benefit, regardless of means. It can be claimed in your daily fee or as a lump sum at the end of the financial year. Childcare Benefit is administered by the Family Assistance Office (FAO)
Family Assistance Office: 136150
Our Customer Reference Number (CRN): 555 011 214T
If you have any problems with your childcare benefit, please contact our Accounts Team on 02 9979 6691, or contact us.
What do the fees include?
Our fees are designed to be as all-inclusive as possible. They include:
- All meals: Breakfast, morning and afternoon tea, lunch and late afternoon snack
- Linen (Early Learning Centre)
When are fees due?
Fees are due fortnightly in advance.
How can I pay?
You can pay via Direct Debit or bank transfer
What if I can’t pay?
Our Accounts Manager, Claire, works with families to ensure they have access to all childcare applicable Government benefits. We do require families to keep their accounts in order at all times, so if you’re having difficulties, please call us on (02) 9979 6691 or email firstname.lastname@example.org
Get in touch
If you’d like to learn more about Newport Kindergarten, or want to enrol your child, please contact us, or call us on (02) 9979 6691.